General Merchandise items such as clothing/gift items may be returned up to 28 days from the shipping date as long as items are in the shape they were sent and are in original packaging/still have tags on items. It's always better to call/email ahead of time to make sure the return can be processed!
Course materials can be returned for up to 1 week from the 1st day of the quarter and up to 2 weeks from the 1st day of the quarter for add/drop courses as long as:
- Textbooks are still in the shape they were purchased, NEW is still shrink-wrapped or has not been read and USED contains NO water damage/excessive writing.
- Bundles (Textbooks & Access Codes) are not unwrapped and the access code is unused.
- Access Codes have not been used.
Day 1 Digital Access can be accessed at no cost until 2 weeks from the 1st day of the quarter. Opt-out dates are provided via student ctcLink preferred email.